Smiles, Spectranet & Fibre: What to Check Before You Renew

Each ISP labels plans differently. Before you renew internet from your wallet, match account number, plan speed, and validity to the SMS they sent.

Account number vs phone number

Some ISPs bill a customer ID, not your mobile line — use the ID on your last receipt.

Upgrade vs renew

Upgrading mid-cycle can prorate oddly. Renew your current plan first unless support confirms a switch.

After payment

Reboot the router if status doesn’t flip within 15 minutes — but keep your receipt handy first.

Pay from your BayRight wallet at bayright.com — fund once, confirm the amount, and keep a digital receipt for every bill.