BayRight support

Contact

We are here to help

Billing questions, partnerships, or feedback — reach the BayRight team directly.

Support channels

Email support

For detailed issues, send us a message with your transaction reference when available.

contact@bayright.com

WhatsApp support

Quick help for urgent wallet or bill payment questions during support hours.

Support hours

Monday – Friday, 9:00 AM – 6:00 PM (WAT). We respond to email within one business day. Wallet-impacting issues are prioritised.

Remote-first team · Nigeria

How we can help

  • Wallet & funding

    Top-ups, balance delays, virtual account transfers, and payment confirmations.

  • Bill payments & refunds

    Airtime, data, power, TV, and failed or pending utility transactions.

  • Account & security

    Login, verification, PIN, and suspicious activity on your BayRight account.

  • Partnerships

    Business development, integrations, and institutional enquiries.

  • Careers

    Open roles and applications — visit our careers page to apply online.

    View open roles

Never share your PIN or full card details by email or chat. BayRight will never ask for your password in support conversations.

Send us a message

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